Elevate your phone with a truly magical touch with the Zelda White Dragon - Tears of the Dragon Phone Case, a beautifully crafted phone accessory inspired by the iconic Zelda: Tears of the Kingdom game. This phone case is designed to showcase a pivotal moment in the game where Zelda transforms into the White Dragon, shedding Tears of the Dragon.
Key Features:
- Material: The phone case is made from premium North American Black Walnut and Canadian White Maple, which not only ensures durability but also adds a refined, natural wood finish that ages beautifully over time.
- Design: The case features a wooden mosaic technique that captures the enchanting White Dragon's eye in stunning detail, making it a perfect fusion of functionality and art.
- Unique Artwork: The intricate design recreates the magical scene from the game, allowing fans to carry a piece of the Zelda universe with them wherever they go.
- Fit & Durability: The case is precision-engineered to offer exact fit for your phone, with accessible ports, camera, and buttons, all while providing robust protection from scratches, dust, and light impacts.
Whether you're a dedicated fan of Zelda or a lover of beautifully crafted wooden accessories, this case is a must-have to showcase your love for the game in a stylish and practical way. Please note that since this case is handmade from natural materials, each piece may have slight variations in grain and texture, making every case truly one-of-a-kind.
Important Care Instructions:
- Avoid direct sunlight and moisture to preserve the integrity of the wood.
- Clean gently with a soft cloth to maintain the natural finish.
1.How can I be sure that shopping at your store is safe and not a scam?
A: We fully recognize your concerns regarding online shopping and want to reassure you about the authenticity of our store:
(1)Secure Payment Options: Our website is fortified with SSL encryption to safeguard your personal details. Additionally, we offer PayPal, renowned for its superior security and customer protection.
(2)Direct Selling Model: By selling directly through our website, we bypass substantial marketplace fees charged by platforms like Etsy and eBay. This strategy enables us to provide our distinctive products at the most competitive prices, directly to you.
(3)Reliable Order Tracking: Every order includes tracking details within a week of purchase, allowing you to follow your order's progress closely.
(4)Social Media Integration and Influencer Endorsements: Our website is seamlessly linked with all our social media accounts. We also have numerous verified influencers promoting our products. For genuine U&D items, always look for our official social media handles.
Your trust means everything to us. We're dedicated to not just delivering quality products but also ensuring a secure and transparent shopping experience."
2.Do you ship overseas?
Yes, we can ship all over the world.
But special addresses cannot be delivered, such as PO Boxes, APO, FPO, DPO addresses, and some remote address.
3.How much / long does delivery cost?
Free Shipping to worldwide. Shipping time, please check: shipping policy
4.How can I pay for my order?
You can pay your order online via PayPal and all cards.
5.How do I use a coupon code?
Please add your code at the checkout where you’ll see the ‘discount’ box. Each order can only use one code.
6.Can I track my order?
(1) If you received an email with tracking code please click here to track.
(2) If you don't receive any emails or tracking code, you can send email to info@undefinedesign.com and we can help you to track it.
7.What can I do if the carrier lost my package?
This rarely happens however if this situation was to arise, please contact our customer service via info@undefinedesign.com with the order number,we will assist you to solve this issue.
8.I received the damage or wrong product, what shall I do?
If you received the damage or wrong product, please contact customer service via info@undefinedesign.com with details of your order including what you ordered, what you received, relevant photos (photos of the packages and items) and order number, we will help you comfirm and correct it.
9.Can I cancel or change my order?
Please contact us via e-mail info@undefinedesign.com.
Unshipped:
We will accept changes or the cancellation of your order for items .
Shipped out:
We couldn't be able to cancel or change after the package was shipped out, sorry for that.
10.Will I be charged customs and import duties?
Normally customers will not be charged of any additional fees via regular express . However, due to increasingly strict customs inspection, sometimes customers may have to pay tariff.
11.Is your website secure?
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, is stored in encrypted format at all times. This website, and more importantly, all user information, is further protected by a multilayer firewall-based security system.
12.Any other questions.
Please feel free to contact us at: info@undefinedesign.com.
- Order Cancellation
If the order has not been shipped, we accept requests to cancel the order. After the order is cancelled, the refund will be returned to the account you used to place the order.
Please note that we cannot cancel your order if it has already been shipped. If you need to cancel your order, please contact us info@undefinedesign.com or Whatsapp: +1 346 754 4799 before the order is shipped.
- Free Exchange Policy
If the product is damaged severely in shipping ,You don't even need to return and we will send you the exchange items for free. We hope this will help you get a super convenient shopping experience.
- Return/Exchange Policy
1,U&D's responsibility
We are responsible for all the following defective items within 30 days : If the product is damaged in shipping, the product has quality problems, etc.
2,Customer's responsibility
If the return or exchange is due to the customer's reasons, the customer is responsible for the shipping fees. Please consult your local logistics provider for shipping charges.
We do not accept returned package without notifying us upfront.
We do not accept packages returned using COD service.
Don't return the package to the shipping address on shipping label, we cannot receive the package. If so, we cann't make any refund.
- The Return Process
1.Email return request→2.Request approved→3.Receive return address→4.Customer send shipping info after return→5.Returned package received→6.Release refund
Submitting return request by dropping an email. our email:info@undefinedesign.com or Whatsapp: +1 346 754 4799
Our customer service will communicate with you in the email, please pay attention to the reply. (Usually will reply within 1-2 business day)
Please send us tracking info after you return, which is quite important. Without return info, there will be no refund.
Refund will be released within 5 business days after we received the package.